Frequently asked questions
[administrative matters]

What are your course fees?
 

Yes, you may postpone your lesson. For off-peak lesson slots (weekday afternoons), a minimum of 24 hours’ notice is required. For peak-hour slots (weekday evenings and weekends), a minimum of 48 hours’ notice is required. When you postpone a lesson, you will receive a makeup lesson credit that is valid for 6 months. To postpone a lesson, please WhatsApp us at 9179 8110.

The full course typically takes between 2 to 5 years to complete, depending on the student’s learning pace and prior musical background. Each level generally takes around 2 to 6 months to complete. Throughout the course, you will work on case studies based on songs of your choice (selected according to your playing level), where you will learn how to apply improvisation techniques to them.

Please WhatsApp us at 9179 8110 for the latest available slots, as availability may change daily. You may let us know your preferred day and time (for example, weekday evenings, weekends, or weekday afternoons), and we will do our best to arrange a suitable slot for you.

Our operating hours are:

  • Weekdays: 11:30am – 9:15pm
  • Weekends: 10:15am – 5:00pm

You may book your makeup lesson through our online student portal, for which login details will be provided to you. Please note that the makeup lesson schedule is only available one week in advance. This means that if you would like to book a particular date, you may do so only one week before that date.

You may click on the following link to complete our online self-assessment and determine your current P.B.E.S™ level:

🔗 Self-assessment to determine your P.B.E.S™ Level

All new students enrolling in PBE will begin at either Level 1, Level 2, or Level 3. (Students enrolling in jazz courses should have at least ABRSM Grade 8 or an equivalent qualification.)

In general:

  • Students with no musical background, who are unfamiliar with musical notes or unable to play a simple tune with both hands, are encouraged to start at Level 1.
  • Students with some musical experience, such as classical training or self-taught experience, and who are able to play simple songs with both hands, may enrol directly into Level 2.

 

Many students from various musical backgrounds do start at Level 2. If you find that you have missed certain topics covered in Level 1, your PBE instructor will be able to guide you and help you catch up where necessary.

If you feel that you have enrolled in the wrong level, you may switch levels within your first lesson.

Level progression is assessed by your assigned instructor. They will evaluate your progress throughout the course and determine when you are ready to be officially upgraded to the next level.

The school will be closed on public holidays, and no lessons will be conducted. As a result, your fees for that month will be prorated accordingly, and you will not be charged for the missed lesson.

If a month has 5 weeks and therefore 5 lessons, your fees will be prorated accordingly. In this case, the fee for that month will be $360 instead of $288.

Unfortunately, we require at least 1 day’s advance notice for off-peak slots and 2 days’ advance notice for peak-hour slots for any postponements. However, if you are unwell and able to provide a medical certificate (MC) for that day, an exception may be made and a makeup lesson credit will be issued (valid for 6 months)

You may postpone any lessons that you will be missing and will be issued makeup lesson credits, valid for 6 months. If your travel period exceeds 3 weeks, we can temporarily suspend your course and arrange a new time slot when you return, subject to availability (or reinstate your original time slot if it is still available).

Unfortunately, we do not offer fortnightly or monthly lesson schedules, as it would be difficult for us to manage planning and administration.

However, if you have a friend who is also interested in learning, you may coordinate and alternate attendance every week within the same time slot. In such cases, both of you may share one account under a single name and will be treated as one student for administrative purposes, to avoid any scheduling confusion.

Yes, certainly. You may use our empty studios to practise at the school at any time, as long as you are an active student. No booking is required.

That said, we would still recommend having at least an affordable 61-key keyboard for home practice, or, if your budget allows, an 88-key weighted digital piano/keyboard for a more complete learning experience.

Peak-hour slots refer to weekday evenings (6:15pm onwards) and weekends. Off-peak slots refer to weekday mornings and afternoons (11:30am – 5:30pm).

The fees are the same for both. However, the school policy differs in terms of postponement notice: peak-hour slots require 2 days’ notice to postpone, while off-peak slots require 1 day’s notice.

Unfortunately, our studios are reserved exclusively for active students. We do not offer studio rentals for public or private external use.

Yes and no. If you have a friend who would like to learn with you, you may pair up for a 2-to-1 lesson in our studio, which is equipped with two pianos. The second student will enjoy 50% off the regular lesson fee.

However, if you are signing up alone, we are unable to arrange group classes or match you with another student.

When you postpone a regular lesson, you will receive a makeup lesson credit. This credit cannot be used to offset or reimburse the following month’s school fees. Monthly fees are calculated based on the number of lessons in that month, typically either 4 or 5 weeks.

Each private teaching studio is designed to provide a conducive learning environment and is equipped with a custom-built Yamaha Clavinova with 88 weighted keys. Lessons are conducted one-to-one with your personal instructor and are 45 minutes in duration. During the lesson, your instructor will guide you through improvisation techniques and skills, which you can apply to your chosen pop songs.

Unfortunately, we do not offer home lessons. However, we do provide 1-to-1 lessons via Zoom if you prefer online learning. That said, please note that online lessons may affect the overall learning experience to some extent. If travelling to our school is a major concern, Zoom lessons can be a suitable alternative. The rates and school policies remain the same for online lessons.

No, we do not have school holidays or term breaks. Lessons run weekly throughout the year, except on public holidays. If you are travelling and require a break of more than 3 weeks, you may choose to temporarily suspend your course and arrange a new time slot when you return.

We have a team of approximately 10 instructors at any given time, working together to support our students.