Expiration and refund policy


Effective date: 1st January 2016


This Expiration and Refund policy (the “Policy”) applies to all of the students which are currently enrolled, or have previously been enrolled, within Play by Ear School (the “Student(s)”, “you”). The Policy enters into force as of the Effective date stated above, and any other existing policy on that day will cease to be valid.


Play by Ear School reserves the right to, at its sole discretion, modify or replace this Policy at any time. Please review this section from time to time to be aware of the current version of the Policy. By continuing to use our classes after those revisions become effective, you agree to be bound by the revised Policy.


Please review the following policies which apply for the usage of our lesson. If you have any questions you can email us at info@play-by-ear.net


1. No refunds or redeeming for unutilized lessons.

1.1. Due to the nature of our business all lesson sales are final. We do not offer or issue refunds, and we do not allow for the paid lessons, or lessons accumulated otherwise, to be redeemed (to exchange them for money).

1.2. For these reasons, and for your convenience, upon a 3 (three) days notice, we allow you to substitute the purchased lessons for the make-up lessons our School offers. The accumulated lessons can be used by a student, or can be transferred to another student or a friend, provided that we are notified upfront and approve the transfer.


2. Expiration policy for the make-up lessons.

2.1. All of the accumulated make-up lessons must be used within 1 (one) year after a Student quits the School for any reasons. After this date, all of the make–up lessons will be expired, and a Student will not be able to use them.

2.2. Transferred lessons expire 1(one) year after the transfer has been made.

2.3. Upon prior written notice and agreement with the School, a Student might be allowed to reschedule make-up lessons for a later date. Please note that availability issues will be handled on a case by case basis. Thank you for your understanding.


3. Deposits.

All the deposits made with the Play by Ear School can be redeemed within 5 years after a Student quits the School. Deposits not collected within this time frame will be considered forfeited.


Play by Ear Music School reserves the right to update, revise, modify or amend this Statement at any time as Play by Ear Music School deems necessary without prior notice, and users are strongly advised to review this link frequently.


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